Is Amazon Connect Mcp safe to use?

Amazon Connect Mcp has no known CVEs as of the latest MCPpedia security scan. It does not require authentication, so any local process can connect — keep this in mind in shared environments. Licensed under Apache-2.0.

How do I install Amazon Connect Mcp?

Amazon Connect Mcp supports copy-paste install configs on its MCPpedia page for Claude Desktop, Cursor, and Claude Code. Scroll to the Quick Install section and select your client.

What AI clients work with Amazon Connect Mcp?

Amazon Connect Mcp is compatible with claude-desktop, cursor, claude-code. It uses stdio and http transport.

Is Amazon Connect Mcp actively maintained?

Amazon Connect Mcp is less actively maintained — last commit was 90 days ago. It has 9 GitHub stars.

Amazon Connect Mcp

Name: Amazon Connect Mcp
Author: mundurragacl

by mundurragacl

MCP server for Amazon Connect - +85 tools for AI assistants to manage contact centers

9 0 tools GitHub

No known CVEs

Apache-2.0 license

Maintained

Last commit 90d ago

Works with most clients

Transport: stdio, http

0 tools

Grade F

Edit this pageView history

Communication Cloud

Step 1

Install in your client

Config is the same across clients — only the file and path differ.

Supported in Claude Desktopstdio, http · Node 18+

Paste into ~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "amazon-connect": {
      "env": {
        "AWS_PROFILE": "your-profile"
      },
      "args": [
        "-m",
        "amazon_connect_mcp.server"
      ],
      "command": "python"
    }
  }
}

Are you the author?

Add this badge to your README to show your security score and help users find safe servers.

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[![MCPpedia Score](https://mcppedia.org/api/badge/amazon-connect-mcp)](https://mcppedia.org/s/amazon-connect-mcp)

Read me

What Amazon Connect Mcp does

An MCP (Model Context Protocol) server that enables AI assistants to interact with Amazon Connect contact centers. Built with FastMCP and boto3.

Test This Server

No automated test available for this server. Check the GitHub README for setup instructions.

Loading README…

Scored, not listed

Why this score

Five weighted categories — click any category to see the underlying evidence.

Score breakdown

37/100across 5 weighted dimensions

How we score →

0255075100

−63

Security

Maintenance

Efficiency

Documentation

Compatibility

Categoriesclick a row to see evidence

Security

OSV.dev

No known CVEs.

No package registry to scan.

Community

Reviews

Be the first to review

Have you used this server?

Share your experience — it helps other developers decide.

How easy was setup?Did it work reliably?How was the documentation?

Frequently Asked Questions

Is Amazon Connect Mcp safe to use?: Amazon Connect Mcp has no known CVEs as of the latest MCPpedia security scan. It does not require authentication, so any local process can connect — keep this in mind in shared environments. Licensed under Apache-2.0.
How do I install Amazon Connect Mcp?: Amazon Connect Mcp supports copy-paste install configs on its MCPpedia page for Claude Desktop, Cursor, and Claude Code. Scroll to the Quick Install section and select your client.
What AI clients work with Amazon Connect Mcp?: Amazon Connect Mcp is compatible with claude-desktop, cursor, claude-code. It uses stdio and http transport.
Is Amazon Connect Mcp actively maintained?: Amazon Connect Mcp is less actively maintained — last commit was 90 days ago. It has 9 GitHub stars.

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Community

Discussion

Start a conversation

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Has anyone used this with Cursor?How do you handle auth?Any alternatives?

Edit this pageView history

Communication Cloud

Step 1

Install in your client

Config is the same across clients — only the file and path differ.

Supported in Claude Desktopstdio, http · Node 18+

Paste into ~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "amazon-connect": {
      "env": {
        "AWS_PROFILE": "your-profile"
      },
      "args": [
        "-m",
        "amazon_connect_mcp.server"
      ],
      "command": "python"
    }
  }
}

Are you the author?

Add this badge to your README to show your security score and help users find safe servers.

Embed in your READMEAbout badges →

[![MCPpedia Score](https://mcppedia.org/api/badge/amazon-connect-mcp)](https://mcppedia.org/s/amazon-connect-mcp)

Read me

What Amazon Connect Mcp does

An MCP (Model Context Protocol) server that enables AI assistants to interact with Amazon Connect contact centers. Built with FastMCP and boto3.

Test This Server

No automated test available for this server. Check the GitHub README for setup instructions.

README

Amazon Connect MCP Server

An MCP (Model Context Protocol) server that enables AI assistants to interact with Amazon Connect contact centers. Built with FastMCP and boto3.

Features

88 Tools covering all major Amazon Connect services
91 Configuration Templates - Industry-specific templates for cases, views, routing, and more
Multi-Region Support - List instances across all AWS regions
Setup Wizard - Guided setup for new Connect instances
Infrastructure as Code - Generate CloudFormation templates

MCP Capabilities

This server implements the full Model Context Protocol specification:

Tools - 88 tools for interacting with Amazon Connect services (cases, contacts, analytics, AI, etc.)
Prompts - Pre-configured prompts for common workflows like instance setup, case creation, and contact center configuration
Resources - Access to 91+ configuration templates as contextual resources that can be attached to conversations
Skills - Specialized capabilities including the Setup Wizard for guided instance configuration and IaC generation

Tool Categories

Category	Tools	Description
Core	9	Instance management, metrics, contacts, cases
Cases	17	Case templates, fields, layouts, domains
Contacts	8	Voice, chat, tasks, transfers, recording
Config	17	Flows, queues, routing profiles, users
Analytics	5	Metrics, evaluations, performance
Profiles	9	Customer profile management
Campaigns	10	Outbound campaign management
AI	8	Amazon Q in Connect integration
Templates	3	Template management
Wizard	2	Setup wizard and IaC generation

Template Categories

Category	Count	Description
Cases	20	Industry-specific case templates and layouts
Views	15	Agent workspace screen pops and disposition forms
Data Tables	8	Routing rules, SLAs, outage status, schedules
Routing	15	Hours of operation, queues, agent profiles
Evaluation Forms	6	Quality management scoring templates
Contact Flows	15	Industry-specific IVR and routing flows
Step-by-Step Guides	6	Agent workflow templates
Customer Profiles	5	Unified customer view layouts
IaC	1	CloudFormation templates

Prerequisites

AWS CLI & Credentials

Install the AWS CLI
Configure your credentials:

# If you don't have a profile yet, create one
aws configure --profile my-connect-profile

# You'll be prompted for:
# - AWS Access Key ID
# - AWS Secret Access Key  
# - Default region (e.g., us-east-1)
# - Output format (json)

Verify your setup:

# List available profiles
aws configure list-profiles

# Test connectivity
aws sts get-caller-identity --profile my-connect-profile

Your profile needs IAM permissions for Amazon Connect. See Amazon Connect required permissions.

Quick Start

Installation

# Clone the repository
git clone https://github.com/mundurragacl/amazon-connect-mcp.git
cd amazon-connect-mcp

# Create virtual environment
python3 -m venv .venv
source .venv/bin/activate

# Install
pip install -e .

Running the Server

# Local (stdio) - for Claude Desktop, Cursor, etc.
fastmcp run src/amazon_co

... [View full README on GitHub](https://github.com/mundurragacl/amazon-connect-mcp#readme)

Loading README…

Scored, not listed

Why this score

Five weighted categories — click any category to see the underlying evidence.

Score breakdown

37/100across 5 weighted dimensions

How we score →

0255075100

−63

Security

Maintenance

Efficiency

Documentation

Compatibility

Categoriesclick a row to see evidence

Security

OSV.dev

No known CVEs.

No package registry to scan.

Community

Reviews

Be the first to review

Have you used this server?

Share your experience — it helps other developers decide.

How easy was setup?Did it work reliably?How was the documentation?

Frequently Asked Questions

Is Amazon Connect Mcp safe to use?: Amazon Connect Mcp has no known CVEs as of the latest MCPpedia security scan. It does not require authentication, so any local process can connect — keep this in mind in shared environments. Licensed under Apache-2.0.
How do I install Amazon Connect Mcp?: Amazon Connect Mcp supports copy-paste install configs on its MCPpedia page for Claude Desktop, Cursor, and Claude Code. Scroll to the Quick Install section and select your client.
What AI clients work with Amazon Connect Mcp?: Amazon Connect Mcp is compatible with claude-desktop, cursor, claude-code. It uses stdio and http transport.
Is Amazon Connect Mcp actively maintained?: Amazon Connect Mcp is less actively maintained — last commit was 90 days ago. It has 9 GitHub stars.