Freshservice_mcp
@effytech/freshservice_mcp · by effytech
MCP server created for Freshservice, allowing AI models to interact with Freshservice modules
No known CVEs
MIT license
Maintained
Last commit 50d ago
Works with most clients
Transport: stdio, sse
16 tools · ~970 tok
Grade B · 0.5% of 200K ctx
Step 1
Install in your client
Config is the same across clients — only the file and path differ.
CD
Supported in Claude Desktopstdio, sse · Node 18+
Paste into ~/Library/Application Support/Claude/claude_desktop_config.json
{
"mcpServers": {
"freshservice-mcp": {
"args": [
"-y",
"@effytech/freshservice_mcp"
],
"command": "npx"
}
}
}Are you the author?
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What Freshservice_mcp does
A powerful MCP (Model Context Protocol) server implementation that seamlessly integrates with Freshservice, enabling AI models to interact with Freshservice modules and perform various IT service management operations. This integration bridge empowers your AI assistants to manage and resolve IT service tickets, streamlining your support workflow.
Test This Server
Run this in your terminal to verify the server starts. Then let us know if it worked — your result helps other developers.
npx -y '@effytech/freshservice_mcp' 2>&1 | head -1 && echo "✓ Server started successfully"
After testing, let us know if it worked:
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Scored, not listed
Why this score
Five weighted categories — click any category to see the underlying evidence.
Score breakdown
79/100across 5 weighted dimensions
0255075100
30
8
16
15
10
−21
Security
Maintenance
Efficiency
Documentation
Compatibility
Categoriesclick a row to see evidence
Security
OSV.dev4 fixed
GHSA-pjjw-68hj-v9mwmedium · fixedCVSS 4
uv vulnerable to arbitrary file deletion through RECORD entries
## Impact Wheel RECORD entries can contain relative paths that traverse outside of the wheel’s installation prefix. In versions 0.11.5 and earlier of uv, these wheels were not rejected on installation and the RECORD was respected without validation on uninstall. uv uses the RECORD to determine files to remove on uninstall. Consequently, a malicious or malformed wheel could induce deletion of arbitrary files outside of the wheel’s installation prefix on uninstall. uv does not use the RECORD fi
CVE-2025-13327medium · fixedCVSS 4
uv allows ZIP payload obfuscation through parsing differentials
### Impact In versions 0.9.5 and earlier of uv, ZIP archives were handled in a manner that enabled two parsing differentials against other components of the Python packaging ecosystem: 1. Central directory entries in a ZIP archive can contain comment fields. However, uv would assume that these fields were not present, since they aren't widely used. Consequently, a ZIP archive could be constructed where uv would interpret the contents of a central directory comment field as ZIP control structur
GHSA-w476-p2h3-79g9info · fixed
uv has differential in tar extraction with PAX headers
### Impact In versions 0.9.4 and earlier of uv, tar archives containing PAX headers with file size overrides were not handled properly. As a result, an attacker could contrive a source distribution (as a tar archive) that would extract differently when installed via uv versus other Python package installers. The underlying parsing differential here originates with astral-tokio-tar, which disclosed this vulnerability as CVE-2025-62518. In practice, the impact of this vulnerability is **low**:
CVE-2025-54368medium · fixedCVSS 4
uv allows ZIP payload obfuscation through parsing differentials
## Impact In versions 0.8.5 and earlier of uv, remote ZIP archives were handled in a streamwise fashion, and file entries were not reconciled against the archive's central directory. This enabled two parser differentials against other Python package installers: 1. An attacker could contrive a ZIP archive that would extract with legitimate contents on some package installers, and malicious contents on others due to multiple local file entries. The attacker could choose which installer to target
Inventory
Tools (16)
Click any tool to inspect its schema.
~970 tokens total
Community
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Frequently Asked Questions
- Is Freshservice_mcp safe to use?
- Freshservice_mcp has no known CVEs as of the latest MCPpedia security scan. It does not require authentication, so any local process can connect — keep this in mind in shared environments. Licensed under MIT.
- How do I install Freshservice_mcp?
- Freshservice_mcp supports copy-paste install configs on its MCPpedia page for Claude Desktop, Cursor, and Claude Code. Scroll to the Quick Install section and select your client.
- What can Freshservice_mcp do?
- Freshservice_mcp provides 16 tools: create_ticket, update_ticket, delete_ticket, filter_tickets, get_ticket_fields and 11 more. See the full tools list on the server page for descriptions and parameters.
- What AI clients work with Freshservice_mcp?
- Freshservice_mcp is compatible with claude-desktop, cursor, claude-code. It uses stdio and sse transport.
- Is Freshservice_mcp actively maintained?
- Freshservice_mcp is recently maintained — last commit was 50 days ago. It has 31 GitHub stars.
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Community
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