Is Genesys Cloud Mcp Server safe to use?

Genesys Cloud Mcp Server has no known CVEs as of the latest MCPpedia security scan. It requires authentication to connect, which limits unauthorized access. Licensed under MIT.

How do I install Genesys Cloud Mcp Server?

Genesys Cloud Mcp Server supports copy-paste install configs on its MCPpedia page for Claude Desktop, Cursor, and Claude Code. Scroll to the Quick Install section and select your client.

What can Genesys Cloud Mcp Server do?

Genesys Cloud Mcp Server provides 10 tools: Search Queues, Query Queue Volumes, Sample Conversations By Queue, Voice Call Quality, Conversation Sentiment and 5 more. See the full tools list on the server page for descriptions and parameters.

What AI clients work with Genesys Cloud Mcp Server?

Genesys Cloud Mcp Server is compatible with claude-desktop, cursor, claude-code. It uses stdio and http transport.

Is Genesys Cloud Mcp Server actively maintained?

Genesys Cloud Mcp Server is recently maintained — last commit was 53 days ago. It has 24 GitHub stars.

Genesys Cloud Mcp Server

Name: Genesys Cloud Mcp Server
Author: MakingChatbots

npm · by MakingChatbots

Model Context Protocol (MCP) server for Genesys Cloud’s Platform API

24 12.9M/wk 10 tools GitHub npm

No known CVEs

MIT license

Maintained

Last commit 53d ago

Works with most clients

Transport: stdio, http

10 tools · ~472 tok

Grade A · 0.2% of 200K ctx

Edit this pageView history

Communication Cloud

Step 1

Install in your client

Config is the same across clients — only the file and path differ.

Supported in Claude Desktopstdio, http · Node 18+

Paste into ~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "genesys-cloud": {
      "env": {
        "GENESYSCLOUD_REGION": "<PUT REGION HERE>",
        "GENESYSCLOUD_OAUTHCLIENT_ID": "<PUT OAUTHCLIENT ID HERE>",
        "GENESYSCLOUD_OAUTHCLIENT_SECRET": "<PUT OAUTHCLIENT SECRET HERE>"
      },
      "args": [
        "-y",
        "@makingchatbots/genesys-cloud-mcp-server"
      ],
      "type": "stdio",
      "command": "npx"
    }
  }
}

Are you the author?

Add this badge to your README to show your security score and help users find safe servers.

Embed in your READMEAbout badges →

[![MCPpedia Score](https://mcppedia.org/api/badge/genesys-cloud-mcp-server)](https://mcppedia.org/s/genesys-cloud-mcp-server)

Read me

What Genesys Cloud Mcp Server does

A Model Context Protocol (MCP) server for Genesys Cloud's Platform API.

Test This Server

This server supports HTTP transport. Be the first to test it — help the community know if it works.

Loading README…

Scored, not listed

Why this score

Five weighted categories — click any category to see the underlying evidence.

Score breakdown

88/100across 5 weighted dimensions

How we score →

0255075100

−12

Security

Maintenance

Efficiency

Documentation

Compatibility

Categoriesclick a row to see evidence

Security

OSV.dev

8 fixed

CVE-2022-29244low · fixedCVSS 3.1

Packing does not respect root-level ignore files in workspaces

### Impact `npm pack` ignores root-level `.gitignore` & `.npmignore` file exclusion directives when run in a workspace or with a workspace flag (ie. `--workspaces`, `--workspace=<name>`). Anyone who has run `npm pack` or `npm publish` with workspaces, as of [v7.9.0](https://github.com/npm/cli/releases/tag/v7.9.0) & [v7.13.0](https://github.com/npm/cli/releases/tag/v7.13.0) respectively, may be affected and have published files into the npm registry they did not intend to include. ### Patch - Up

Affected: >= 7.9.0Fixed in 8.11.0source →

CVE-2018-7408low · fixedCVSS 3

Incorrect Permission Assignment for Critical Resource in NPM

An issue was discovered in an npm 5.7.0 2018-02-21 pre-release (marked as "next: 5.7.0" and therefore automatically installed by an "npm upgrade -g npm" command, and also announced in the vendor's blog without mention of pre-release status). It might allow local users to bypass intended filesystem access restrictions because ownerships of /etc and /usr directories are being changed unexpectedly, related to a "correctMkdir" issue.

Affected: >= 0Fixed in 5.7.1source →

CVE-2013-4116info · fixed

Local Privilege Escalation in npm

Affected versions of `npm` use predictable temporary file names during archive unpacking. If an attacker can create a symbolic link at the location of one of these temporary file names, the attacker can arbitrarily write to any file that the user which owns the `npm` process has permission to write to, potentially resulting in local privilege escalation. ## Recommendation Update to version 1.3.3 or later.

Affected: >= 0Fixed in 1.3.3source →

CVE-2020-15095low · fixedCVSS 3.1

npm CLI exposing sensitive information through logs

Versions of the npm CLI prior to 6.14.6 are vulnerable to an information exposure vulnerability through log files. The CLI supports URLs like `<protocol>://[<user>[:<password>]@]<hostname>[:<port>][:][/]<path>`. The password value is not redacted and is printed to stdout and also to any generated log files.

Affected: >= 0Fixed in 6.14.6source →

CVE-2019-16777low · fixedCVSS 3.1

npm Vulnerable to Global node_modules Binary Overwrite

Versions of the npm CLI prior to 6.13.4 are vulnerable to a Global node_modules Binary Overwrite. It fails to prevent existing globally-installed binaries to be overwritten by other package installations. For example, if a package was installed globally and created a `serve` binary, any subsequent installs of packages that also create a `serve` binary would overwrite the first binary. This will not overwrite system binaries but only binaries put into the global node_modules directory. This b

Affected: >= 0Fixed in 6.13.4source →

Inventory

Tools (10)

Click any tool to inspect its schema.

~472 tokens total

Community

Reviews

Be the first to review

Have you used this server?

Share your experience — it helps other developers decide.

How easy was setup?Did it work reliably?How was the documentation?

Frequently Asked Questions

Is Genesys Cloud Mcp Server safe to use?: Genesys Cloud Mcp Server has no known CVEs as of the latest MCPpedia security scan. It requires authentication to connect, which limits unauthorized access. Licensed under MIT.
How do I install Genesys Cloud Mcp Server?: Genesys Cloud Mcp Server supports copy-paste install configs on its MCPpedia page for Claude Desktop, Cursor, and Claude Code. Scroll to the Quick Install section and select your client.
What can Genesys Cloud Mcp Server do?: Genesys Cloud Mcp Server provides 10 tools: Search Queues, Query Queue Volumes, Sample Conversations By Queue, Voice Call Quality, Conversation Sentiment and 5 more. See the full tools list on the server page for descriptions and parameters.
What AI clients work with Genesys Cloud Mcp Server?: Genesys Cloud Mcp Server is compatible with claude-desktop, cursor, claude-code. It uses stdio and http transport.
Is Genesys Cloud Mcp Server actively maintained?: Genesys Cloud Mcp Server is recently maintained — last commit was 53 days ago. It has 24 GitHub stars.

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MCP Security Weekly

Get CVE alerts and security updates for Genesys Cloud Mcp Server and similar servers.

Community

Discussion

Start a conversation

Ask a question, share a tip, or report an issue.

Has anyone used this with Cursor?How do you handle auth?Any alternatives?

Edit this pageView history

Communication Cloud

Step 1

Install in your client

Config is the same across clients — only the file and path differ.

Supported in Claude Desktopstdio, http · Node 18+

Paste into ~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "genesys-cloud": {
      "env": {
        "GENESYSCLOUD_REGION": "<PUT REGION HERE>",
        "GENESYSCLOUD_OAUTHCLIENT_ID": "<PUT OAUTHCLIENT ID HERE>",
        "GENESYSCLOUD_OAUTHCLIENT_SECRET": "<PUT OAUTHCLIENT SECRET HERE>"
      },
      "args": [
        "-y",
        "@makingchatbots/genesys-cloud-mcp-server"
      ],
      "type": "stdio",
      "command": "npx"
    }
  }
}

Are you the author?

Add this badge to your README to show your security score and help users find safe servers.

Embed in your READMEAbout badges →

[![MCPpedia Score](https://mcppedia.org/api/badge/genesys-cloud-mcp-server)](https://mcppedia.org/s/genesys-cloud-mcp-server)

Read me

What Genesys Cloud Mcp Server does

A Model Context Protocol (MCP) server for Genesys Cloud's Platform API.

Test This Server

This server supports HTTP transport. Be the first to test it — help the community know if it works.

README

Genesys Cloud MCP Server

A Model Context Protocol (MCP) server for Genesys Cloud's Platform API.

Features

Tool	Description
Search Queues	Searches for queues by their name (supports wildcards)
Query Queue Volumes	Retrieves conversation volumes and member count by Queue IDs
Sample Conversations By Queue	Retrieves a representative sample of Conversation IDs for a Queue ID
Voice Call Quality	Retrieves voice call quality metrics for one or more conversations by ID
Conversation Sentiment	Retrieves the sentiment for one or more conversations by ID
Conversation Topics	Retrieves the topics for a conversation by ID
Search Voice Conversation	Searches voice conversations by optional criteria
Conversation Transcript	Retrieves conversation transcript
OAuth Clients	Retrieves a list of all the OAuth clients
OAuth Client Usage	Retrieves OAuth client usage for given period

Usage with Claude Desktop

MCP Bundle

This MCP Server provides an MCP Bundle (.mcpb file) along with each release, which is a single-click installable package for Claude Desktop. To use it:

Download the .mcpb file from the latest release
In Claude Desktop navigate to Settings > Extensions.
Open the .mcpb file with Claude
Configure the Region and OAuth Client for the extension

The extension will now be available in your conversations.

NPX

Add this to your claude_desktop_config.json:

{
  "mcpServers": {
    "genesys-cloud": {
      "type": "stdio",
      "command": "npx",
      "args": ["-y", "@makingchatbots/genesys-cloud-mcp-server"],
      "env": {
        "GENESYSCLOUD_REGION": "<PUT REGION HERE>",
        "GENESYSCLOUD_OAUTHCLIENT_ID": "<PUT OAUTHCLIENT ID HERE>",
        "GENESYSCLOUD_OAUTHCLIENT_SECRET": "<PUT OAUTHCLIENT SECRET HERE>"
      }
    }
  }
}

Usage with Gemini CLI

Add below to your .gemini/settings.json file. You can read more about the setup from the official guide.

{
  "mcpServers": {
    "genesysCloud": {
      "command": "npx",
      "args": ["-y", "@makingchatbots/genesys-cloud-mcp-server"],
      "env": {
        "GENESYSCLOUD_REGION": "${GENESYSCLOUD_REGION}",
        "GENESYSCLOUD_OAUTHCLIENT_ID": "${GENESYSCLOUD_OAUTHCLIENT_ID}",
        "GENESYSCLOUD_OAUTHCLIENT_SECRET": "${GENES

... [View full README on GitHub](https://github.com/MakingChatbots/genesys-cloud-mcp-server#readme)

Loading README…

Scored, not listed

Why this score

Five weighted categories — click any category to see the underlying evidence.

Score breakdown

88/100across 5 weighted dimensions

How we score →

0255075100

−12

Security

Maintenance

Efficiency

Documentation

Compatibility

Categoriesclick a row to see evidence

Security

OSV.dev

8 fixed

CVE-2022-29244low · fixedCVSS 3.1

Packing does not respect root-level ignore files in workspaces

Affected: >= 7.9.0Fixed in 8.11.0source →

CVE-2018-7408low · fixedCVSS 3

Incorrect Permission Assignment for Critical Resource in NPM

Affected: >= 0Fixed in 5.7.1source →

CVE-2013-4116info · fixed

Local Privilege Escalation in npm

Affected: >= 0Fixed in 1.3.3source →

CVE-2020-15095low · fixedCVSS 3.1

npm CLI exposing sensitive information through logs

Affected: >= 0Fixed in 6.14.6source →

CVE-2019-16777low · fixedCVSS 3.1

npm Vulnerable to Global node_modules Binary Overwrite

Affected: >= 0Fixed in 6.13.4source →

Inventory

Tools (10)

Click any tool to inspect its schema.

~472 tokens total

Community

Reviews

Be the first to review

Have you used this server?

Share your experience — it helps other developers decide.

How easy was setup?Did it work reliably?How was the documentation?

Frequently Asked Questions

Is Genesys Cloud Mcp Server safe to use?: Genesys Cloud Mcp Server has no known CVEs as of the latest MCPpedia security scan. It requires authentication to connect, which limits unauthorized access. Licensed under MIT.
How do I install Genesys Cloud Mcp Server?: Genesys Cloud Mcp Server supports copy-paste install configs on its MCPpedia page for Claude Desktop, Cursor, and Claude Code. Scroll to the Quick Install section and select your client.
What can Genesys Cloud Mcp Server do?: Genesys Cloud Mcp Server provides 10 tools: Search Queues, Query Queue Volumes, Sample Conversations By Queue, Voice Call Quality, Conversation Sentiment and 5 more. See the full tools list on the server page for descriptions and parameters.
What AI clients work with Genesys Cloud Mcp Server?: Genesys Cloud Mcp Server is compatible with claude-desktop, cursor, claude-code. It uses stdio and http transport.
Is Genesys Cloud Mcp Server actively maintained?: Genesys Cloud Mcp Server is recently maintained — last commit was 53 days ago. It has 24 GitHub stars.