io.github.drewburchfield/help-scout-mcp

help-scout-mcp-server

Search Help Scout conversations, customers, organizations, threads, and inboxes with AI assistants

42 111/wk 15 tools GitHub npm

No known CVEs

No license

Maintained

Last commit 44d ago

Works with most clients

Transport: stdio, sse, http

15 tools · ~692 tok

Grade B · 0.3% of 200K ctx

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Communication Productivity

Step 1

Install in your client

Config is the same across clients — only the file and path differ.

Supported in Claude Desktopstdio, sse, http · Node 18+

Paste into ~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "helpscout": {
      "env": {
        "HELPSCOUT_APP_ID": "your-app-id",
        "HELPSCOUT_APP_SECRET": "your-app-secret"
      },
      "args": [
        "help-scout-mcp-server"
      ],
      "command": "npx"
    }
  }
}

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[![MCPpedia Score](https://mcppedia.org/api/badge/io-github-drewburchfield-help-scout-mcp)](https://mcppedia.org/s/io-github-drewburchfield-help-scout-mcp)

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What io.github.drewburchfield/help-scout-mcp does

An MCP server that gives AI assistants direct access to your Help Scout inboxes, conversations, customers, organizations, and threads. Search tickets, pull customer and account context, spot patterns, and get answers without leaving your editor or chat window.

Test This Server

Run this in your terminal to verify the server starts. Then let us know if it worked — your result helps other developers.

npx -y 'help-scout-mcp-server' 2>&1 | head -1 && echo "✓ Server started successfully"

After testing, let us know if it worked:

Scored, not listed

Why this score

Five weighted categories — click any category to see the underlying evidence.

Score breakdown

81/100across 5 weighted dimensions

How we score →

0255075100

−19

Security

Maintenance

Efficiency

Documentation

Compatibility

Categoriesclick a row to see evidence

Security

OSV.dev

No known CVEs.

Checked help-scout-mcp-server against OSV.dev.

Inventory

Tools (15)

Click any tool to inspect its schema.

~692 tokens total

Community

Reviews

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How easy was setup?Did it work reliably?How was the documentation?

Frequently Asked Questions

Is io.github.drewburchfield/help-scout-mcp safe to use?: io.github.drewburchfield/help-scout-mcp has no known CVEs as of the latest MCPpedia security scan. It does not require authentication, so any local process can connect — keep this in mind in shared environments.
How do I install io.github.drewburchfield/help-scout-mcp?: io.github.drewburchfield/help-scout-mcp supports copy-paste install configs on its MCPpedia page for Claude Desktop, Cursor, and Claude Code. Scroll to the Quick Install section and select your client.
What can io.github.drewburchfield/help-scout-mcp do?: io.github.drewburchfield/help-scout-mcp provides 15 tools: searchConversations, comprehensiveConversationSearch, structuredConversationFilter, advancedConversationSearch, listCustomers and 10 more. See the full tools list on the server page for descriptions and parameters.
What AI clients work with io.github.drewburchfield/help-scout-mcp?: io.github.drewburchfield/help-scout-mcp is compatible with claude-desktop, cursor, claude-code. It uses stdio and sse and http transport.
Is io.github.drewburchfield/help-scout-mcp actively maintained?: io.github.drewburchfield/help-scout-mcp is recently maintained — last commit was 44 days ago. It has 42 GitHub stars.

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Community

Discussion

Start a conversation

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Has anyone used this with Cursor?How do you handle auth?Any alternatives?

{ "mcpServers": { "helpscout": { "env": { "HELPSCOUT_APP_ID": "your-app-id", "HELPSCOUT_APP_SECRET": "your-app-secret" }, "args": [ "help-scout-mcp-server" ], "command": "npx" } } }

Frequently Asked Questions

Is io.github.drewburchfield/help-scout-mcp safe to use?

io.github.drewburchfield/help-scout-mcp has no known CVEs as of the latest MCPpedia security scan. It does not require authentication, so any local process can connect — keep this in mind in shared environments.

How do I install io.github.drewburchfield/help-scout-mcp?

io.github.drewburchfield/help-scout-mcp supports copy-paste install configs on its MCPpedia page for Claude Desktop, Cursor, and Claude Code. Scroll to the Quick Install section and select your client.

What can io.github.drewburchfield/help-scout-mcp do?

io.github.drewburchfield/help-scout-mcp provides 15 tools: searchConversations, comprehensiveConversationSearch, structuredConversationFilter, advancedConversationSearch, listCustomers and 10 more. See the full tools list on the server page for descriptions and parameters.

What AI clients work with io.github.drewburchfield/help-scout-mcp?

io.github.drewburchfield/help-scout-mcp is compatible with claude-desktop, cursor, claude-code. It uses stdio and sse and http transport.

Is io.github.drewburchfield/help-scout-mcp actively maintained?

io.github.drewburchfield/help-scout-mcp is recently maintained — last commit was 44 days ago. It has 42 GitHub stars.