MCP server for Jitbit Helpdesk — search and read support tickets from AI assistants
{
"mcpServers": {
"io-github-jitbit-jitbit-helpdesk": {
"command": "<see-readme>",
"args": []
}
}
}No install config available. Check the server's README for setup instructions.
Are you the author?
Add this badge to your README to show your security score and help users find safe servers.
MCP server for Jitbit Helpdesk — search and read support tickets from AI assistants
Is it safe?
No package registry to scan.
No authentication — any process on your machine can connect.
License not specified.
Is it maintained?
Last commit 8 days ago. 1 stars.
Will it work with my client?
Transport: stdio. Works with Claude Desktop, Cursor, Claude Code, and most MCP clients.
No automated test available for this server. Check the GitHub README for setup instructions.
No known vulnerabilities.
This server is missing a description. Tools and install config are also missing.If you've used it, help the community.
Add informationHave you used this server?
Share your experience — it helps other developers decide.
Sign in to write a review.
Dynamic problem-solving through sequential thought chains
A Model Context Protocol server for searching and analyzing arXiv papers
An open-source AI agent that brings the power of Gemini directly into your terminal.
The official Python SDK for Model Context Protocol servers and clients
MCP Security Weekly
Get CVE alerts and security updates for io.github.jitbit/jitbit-helpdesk and similar servers.
Start a conversation
Ask a question, share a tip, or report an issue.
Sign in to join the discussion.
An MCP (Model Context Protocol) server that lets AI assistants search and read support tickets from Jitbit Helpdesk. Works with both SaaS and on-premise installations.
claude mcp add jitbit-helpdesk \
-e JITBIT_URL=https://yourcompany.jitbit.com \
-e JITBIT_TOKEN=your-api-token \
-- npx -y jitbit-helpdesk-mcp
Add to your config file:
~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\Claude\claude_desktop_config.json (Windows){
"mcpServers": {
"jitbit-helpdesk": {
"command": "npx",
"args": ["-y", "jitbit-helpdesk-mcp"],
"env": {
"JITBIT_URL": "https://yourcompany.jitbit.com",
"JITBIT_TOKEN": "your-api-token"
}
}
}
}
| Variable | Required | Description |
|----------|----------|-------------|
| JITBIT_URL | Yes | Base URL of your Jitbit instance (SaaS: https://yourcompany.jitbit.com, on-prem: your server URL) |
| JITBIT_TOKEN | Yes | API token — see below |
JITBIT_TOKEN valuejitbit_search_ticketsSearch tickets by keyword or phrase.
Parameters:
query (string, required) — search querylimit (number, default 25) — max results (1–100)offset (number, default 0) — pagination offsetjitbit_list_ticketsList and filter tickets.
Parameters:
mode (string, optional) — "all", "unanswered", or "updated"status (string, optional) — filter by ticket statuslimit (number, default 25) — max results (1–100)offset (number, default 0) — pagination offsetjitbit_get_ticketGet a single ticket with its full conversation thread.
Parameters:
ticketId (number, required) — the ticket IDnpm install
npm run build
MIT