AI customer support over MCP: conversations, knowledge base, analytics, widget + agent signup.
Config is the same across clients — only the file and path differ.
{
"mcpServers": {
"io-github-jonny-1812-corebee": {
"command": "<see-readme>",
"args": []
}
}
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Corebee is an AI-powered customer support platform with conversations, knowledge base, contact management, analytics, and multi-channel support. This plugin gives Claude full operational control over a Corebee workspace through 9 skills, 4 specialized agents, 3 slash commands, and a hook system for guardrails -- making it the most comprehensive support operations plugin available for Claude Code and Claude.ai.
No automated test available for this server. Check the GitHub README for setup instructions.
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Corebee is an AI-powered customer support platform with conversations, knowledge base, contact management, analytics, and multi-channel support. This plugin gives Claude full operational control over a Corebee workspace through 9 skills, 4 specialized agents, 3 slash commands, and a hook system for guardrails -- making it the most comprehensive support operations plugin available for Claude Code and Claude.ai.
/plugin marketplace add jonny-1812/corebee-mcp-skills
/plugin install corebee@corebee
Then run /mcp and approve the Corebee OAuth login. No keys to paste — OAuth is
discovered automatically. You get the hosted MCP server plus 9 skills, 4 agents, and 3 commands.
claude mcp add --transport http corebee https://corebee.ai/api/v1/mcp/stream
Add Corebee as a remote MCP connector:
https://corebee.ai/api/v1/mcp/streamTell your agent: "Set up Corebee AI customer support for my product — start the free trial."
It signs you up via https://corebee.ai/api/auth/agent-signup, you approve one email
(with a pairing phrase), and it hands back your widget snippet. 14-day trial, no card.
Full agent flow: https://corebee.ai/for-ai-agents · https://corebee.ai/llms.txt
| Component | Count | Description |
|---|---|---|
| Skills | 9 | Guided workflows for common support operations |
| Agents | 4 | Specialized sub-agents for delegated analysis and action |
| Commands | 3 | Slash commands for quick, frequent tasks |
| Hooks | 5 | Guardrail scripts that validate, warn, and log tool usage |
| Settings | 6 | Configurable defaults shared across all skills |
Skills are structured workflows that guide Claude through multi-step support operations using the MCP tools.
| Skill | Description | Example Triggers |
|---|---|---|
| inbox-triage | Prioritize open conversations by urgency, suggest assignments, auto-assign with confirmation | "Triage my inbox", "What needs attention?" |
| weekly-report | Generate a full support report with KPIs, team rankings, channel breakdown, and trends | "Weekly report", "How did we do last week?" |
| contact-onboard | Add contacts with duplicate detection, bulk import, updates, and contextual notes | "Add John Smith john@acme.com", "Onboard these 5 contacts" |
| knowledge-manager | List sources, add URLs, search content, audit coverage gaps, view indexing stats | "What's in my KB?", "Add https://docs.acme.com" |
| widget-customizer | Configure chat widget colors, bot name, position, welcome message, and pre-chat form | "Make the widget blue", "Set bot name to Bee" |
| escalation-manager | Detect urgent conversations, assign to the best agent, log escalation notes, draft responses | "Escalate conversation 123", "Scan for anything urgent" |
| team-workload | Analyze agent capacity, detect overload, rebalance conversation assignments | "Show team workload", "Rebalance the queue" |
| metrics-compare | Compare support metrics between two periods with percentage deltas and trend analysis | "Compare this week to last week", "Is response time improving?" |
| customer-360 | Build a unified customer profile from contacts, conversations, notes, and KB articles | "Tell me about john@acme.com", "Prepare me for a call with Acme" |
Agents are specialized sub-agents that Claude delegates to for focused tasks. Each agent has a defined toolset and methodology.
| Agent | Role | Tools | Delegated When |
|---|---|---|---|
| support-analyst | Read-only analytics with a 5-step analysis meth |