PagerDuty's official MCP Server

PagerDuty's local MCP (Model Context Protocol) server which provides tools to interact with your PagerDuty account, allowing you to manage incidents, services, schedules, event orchestrations, and more directly from your MCP-enabled client.

Embedded MCP Apps (Developer Experience)

Interactive React UIs for PagerDuty incident management, embedded directly in the Python MCP server for seamless IDE integration. Manage your full incident lifecycle without leaving your IDE.

Available Apps:

1. Incident Command Center 🚨

Full incident lifecycle management from your IDE:

• Real-time incident feed with auto-refresh
• Deep incident details: timeline, notes, alerts, changes
• Quick actions: acknowledge, resolve, escalate
• AI-powered similar incident detection
• Alert inspection with raw data

Usage in VS Code: Ask Claude: Show me the incident command center

2. On-Call Manager 📅

Schedule management with override CRUD and coverage wizards:

• View current on-call rotations across schedules
• Create, edit, and delete schedule overrides
• Escalation policy management with modal-based UI

Usage in VS Code: Ask Claude: Show me the on-call manager

3. On-Call Compensation Report 💰

Per-user on-call metrics with compliance tracking:

• Hours worked, incident counts, interruption rates
• Business hours vs. off-hours breakdown
• Compliance status with EU Working Time Directive limits
• Fairness/equity scoring across responders
• CSV export

Usage in VS Code: Ask Claude: Show me the oncall compensation report

4. Service Dependency Graph 🕸️

Interactive graph of service relationships and dependencies:

• Directed graph visualization
• Impact sidebar showing upstream/downstream services

Usage in VS Code: Ask Claude: Show me the service dependency graph

5. Onboarding Wizard 🧙

Step-by-step PagerDuty account setup:

• Team creation and user onboarding
• Schedule setup with timezone support
• Escalation policy and service configuration
• AIOps / alert grouping configuration
• Incident workflow setup

Usage in VS Code: Ask Claude: Open the onboarding wizard

Architecture:

• ✅ Native VS Code integration (MCP resources)
• ✅ Single process, no HTTP server management
• ✅ Direct access to all PagerDuty MCP tools
• ✅ Simple deployment: uv run pagerduty-mcp

Prerequisites

• asdf-vm installed.

• uv installed globally.

• A PagerDuty User API Token. To obtain a PagerDuty User API Token, follow these steps:

  1. Navigate to User Settings. Click on your user profile icon, then select My Profile and then User Settings.

     For Freemium accounts, the permissions for generating User API tokens are limited to the user role as defined here.

  2. In your user settings, locate the API Access section.
  3. Click the Create API User Token button and follow the prompts to generate a new token.
  4. Copy the generated token and store it securely. You will need this token to configure the MCP server.

  Use of the PagerDuty User API Token is subject to the PagerDuty Developer Agreement.

Using with MCP Clients

Cursor Integration

You can configure this MCP server directly within Cursor's settings.json file, by following these steps:

1. Open Cursor settings (Cursor Settings > Tools > Add MCP, or Cmd+, on Mac, or Ctrl+, on Windows/Linux).

2. Add the following configuration:

   {
     "mcpServers": {
       "pagerduty-mcp": {
         "type": "stdio",
         "command": "uvx",
         "args": [
           "pagerduty-mcp",
           "--enable-write-tools"
           // This flag enables write operations on the MCP Server 
   

... View full README on GitHub