io.github.pipeworx-io/freshdesk

Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.

0 tools GitHub

No known CVEs

No license

Maintenance unknown

No commit data

Untested

Transport:

0 tools

Grade F

Other

Step 1

Install in your client

Config is the same across clients — only the file and path differ.

Untested on Claude Desktopstdio · Node 18+

Paste into ~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "io-github-pipeworx-io-freshdesk": {
      "command": "<see-readme>",
      "args": []
    }
  }
}

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Read me

What io.github.pipeworx-io/freshdesk does

Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.

Test This Server

No automated test available for this server. Check the GitHub README for setup instructions.

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Scored, not listed

Why this score

Five weighted categories — click any category to see the underlying evidence.

Score breakdown

8/100across 5 weighted dimensions

How we score →

0255075100

−92

Security

Maintenance

Efficiency

Documentation

Compatibility

Categoriesclick a row to see evidence

Security

OSV.dev

No known CVEs.

No package registry to scan.

Help improve this page

This server is missing a description. Tools and install config are also missing.If you've used it, help the community.

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Frequently Asked Questions

Is io.github.pipeworx-io/freshdesk safe to use?: io.github.pipeworx-io/freshdesk has no known CVEs as of the latest MCPpedia security scan. It does not require authentication, so any local process can connect — keep this in mind in shared environments.
How do I install io.github.pipeworx-io/freshdesk?: io.github.pipeworx-io/freshdesk can be installed by cloning its GitHub repository and following the setup instructions in the README.

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Community

Discussion

Start a conversation

Ask a question, share a tip, or report an issue.

Has anyone used this with Cursor?How do you handle auth?Any alternatives?

Tools

Tool

Description

freshdesk_list_tickets

List support tickets filtered by status (e.g., "open", "closed") and priority (e.g., "1" for urgent). Returns ticket ID, subject, status, priority, and requester.

freshdesk_get_ticket

Get full ticket details by ID including subject, status, priority, description, conversations, attachments, and resolution notes.

freshdesk_search_tickets

Search tickets by query (e.g., "status:2 AND priority:3" or keyword text). Returns matching ticket ID, subject, status, and priority.

freshdesk_list_contacts

List customer contacts. Returns name, email, phone, company, and contact ID for filtering and pagination.

freshdesk_get_contact

Get full contact details by ID including name, email, phone, company, address, and ticket history.

Quick Start

Add to your MCP client (Claude Desktop, Cursor, Windsurf, etc.):

{ "mcpServers": { "freshdesk": { "url": "https://gateway.pipeworx.io/freshdesk/mcp" } } }

Or connect to the full Pipeworx gateway for access to all 250+ data sources:

{ "mcpServers": { "pipeworx": { "url": "https://gateway.pipeworx.io/mcp" } } }

Frequently Asked Questions

Is io.github.pipeworx-io/freshdesk safe to use?

io.github.pipeworx-io/freshdesk has no known CVEs as of the latest MCPpedia security scan. It does not require authentication, so any local process can connect — keep this in mind in shared environments.

How do I install io.github.pipeworx-io/freshdesk?

io.github.pipeworx-io/freshdesk can be installed by cloning its GitHub repository and following the setup instructions in the README.

mcp-freshdesk

Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.

Part of Pipeworx — an MCP gateway connecting AI agents to 250+ live data sources.

Tools

Tool	Description
`freshdesk_list_tickets`	List support tickets filtered by status (e.g., "open", "closed") and priority (e.g., "1" for urgent). Returns ticket ID, subject, status, priority, and requester.
`freshdesk_get_ticket`	Get full ticket details by ID including subject, status, priority, description, conversations, attachments, and resolution notes.
`freshdesk_search_tickets`	Search tickets by query (e.g., "status:2 AND priority:3" or keyword text). Returns matching ticket ID, subject, status, and priority.
`freshdesk_list_contacts`	List customer contacts. Returns name, email, phone, company, and contact ID for filtering and pagination.
`freshdesk_get_contact`	Get full contact details by ID including name, email, phone, company, address, and ticket history.

Quick Start

Add to your MCP client (Claude Desktop, Cursor, Windsurf, etc.):

{
  "mcpServers": {
    "freshdesk": {
      "url": "https://gateway.pipeworx.io/freshdesk/mcp"
    }
  }
}

Or connect to the full Pipeworx gateway for access to all 250+ data sources:

{
  "mcpServers": {
    "pipeworx": {
      "url": "https://gateway.pipeworx.io/mcp"
    }
  }
}

Using with ask_pipeworx

Instead of calling tools directly, you can ask questions in plain English:

ask_pipeworx({ question: "your question about Freshdesk data" })

The gateway picks the right tool and fills the arguments automatically.

License

MIT

io.github.pipeworx-io/freshdesk

Install in your client

What io.github.pipeworx-io/freshdesk does

Test This Server

Why this score

8/100across 5 weighted dimensions

Security

Help improve this page

Reviews

Frequently Asked Questions

Similar servers

Discussion

io.github.pipeworx-io/freshdesk

Install in your client

What io.github.pipeworx-io/freshdesk does

Test This Server

mcp-freshdesk

Tools

Quick Start

Using with ask_pipeworx

More

License

Why this score

8/100across 5 weighted dimensions

Security

Help improve this page

Reviews

Frequently Asked Questions

Similar servers

Discussion

mcp-freshdesk

Tools

Quick Start

Using with ask_pipeworx

More

License